Technology Enabling TAFTIE (TET) task force - report 2011
Technology Enabling TAFTIE (TET) task force was created in the beginning of 2011 with the following goal: Disseminate TAFTIE' members' experiences on implementing e-solutions and give feedback on most succesful solutions in terms of improving agencies efficiency and client satisfaction.
Nine agencies took an active role in the work. Their representatives had 3 workshops and communicated over electric channels numerous times. The task force created two questionnaires with the following goals:
- Getting an overview of the use of IT in aganecies;
- Sharing experiences and co-operation possiblities by describing services and ongoing projects;
- Getting an overview of the usgae of social media in agencies.
The report can be dowloaded here: report